ANTI-DISCRIMINATION STATEMENT POLICY

Naylor Nutrition Group Limited is a food manufacturing and processing company registered in England and Wales with reg. number 13210799 located in Spalding, England.

Naylor Nutrition is firmly committed to maintaining a culture of diversity, inclusion and equity in all aspects of life, nurturing everyone’s ability to thrive in a non-hostile environment, regardless of race, religion, age, sex and gender identity, sexual orientation, marital status, pregnancy and fertility status, disability and neurodiversity, and other protected characteristics if any. We take pride in the diversity of our thoughts, origins, and experiences, and we vigorously oppose any forms of prejudice.

We enforce the legal protections from discrimination enforced by the Equality Act 2010 in all the possible areas, including but not limited to: the work environment, our consumers, and in our recruitment process (please see our equal opportunities policy for further information on our recruitment process).

Naylor Nutrition recognises the following forms of discrimination:

• Direct discrimination – treating someone with a protected characteristic or different circumstances less favourably than others.
• Indirect discrimination – putting rules or arrangements in place that apply to everyone, but that put someone with a protected characteristic or different circumstances at an unfair disadvantage.
• Harassment – unwanted behaviour linked to a protected characteristic or different circumstances that violates someone’s dignity or creates an intimidating, hostile, degrading or offensive environment for them.
• Victimisation – treating someone unfairly or badly because they have, or are thought to have, made a complaint about discrimination or harassment or helped someone else make a claim of discrimination under the Equality Act 2010.

We also protect fight against discrimination that stems from being as associated with someone who has a protected characteristic, for example a family member or friend, or you’ve complained about discrimination or supported someone else’s claim.

If you are feeling at a disadvantage or have particular needs in regard to our business please don’t hesitate to forward all of your proposals or concerns to our Technical Manager or Farm Secretary.

CUSTOMER PRIVACY NOTICE

Naylor Nutrition Group Limited is a food manufacturing and processing company registered in England and Wales with reg. number 13210799 located in Spalding, England.

Naylor Nutrition is registered as a ‘Data Controller’ with the Information Commissioner’s Office (ICO) under the UK General Data Protection Regulation, as we collect and process personal information about you. This privacy policy/statement/notice with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

Our company shows transparency by pointing out all the ways it gathers data and is dedicated to protecting your personal information.

What data do we collect?

The personal data we collect serves help us maintain our essential operations such as delivering our products and services, contacting our customers, meeting our legal obligations, processing financial transactions, it is necessary to protect individuals from harm or injury etc.

We will not pass any personal data on to third parties, other than those who either process information on our behalf, or because of a legal requirement, and will only do so, after we have ensured that adequate organisational and technical measures are in place to protect the data.

We will not disclose any information that you provide to us, to anyone else without your permission, except in situations where disclosure is required by law, or where we have good reason to believe that failing to share the information would put a person at risk.

We will only keep personal data in identifiable form as long as is necessary for the purposes for which it is collected, or where we have a legal obligation to do so. Once we no longer need personal data it shall be deleted or rendered permanently anonymous.

We may process your information overseas using web services that are hosted outside the European Economic Area, but only with data processing agreements that meet our obligations under the UK General Data Protection Regulation.

Legal basis for processing your personal information

There are a number of legal reasons why we need to collect and use your personal data. We do this in accordance with the Lawful basis for processing from the EU Data Protection Act 2018.

If we process your information entirely from your ‘Consent’ (i.e. non-statutory service), you have the right to withdraw it any time. If you want to withdraw your consent, please contact technical@naylorfarms.com or accounts@naylorfarms.co.uk and tell us which service or products you are using so we can deal with your request.

Information sharing

We may, occasionally, need to share your information with third parties that provide services. These providers are obliged to keep your details securely and use them only to fulfil a justified need.

We may disclose information to other partners where it is necessary, either to comply with a legal obligation, or where permitted under the UK  General Data Protection Regulation e.g. where the disclosure is necessary for the purposes of the prevention and/or detection of crime or fraud.

Where we need to disclose Special Category or confidential information such as medical details to other partners, we will do so only with your prior explicit consent or where we are legally required to.

Website

If you are a user with general public access, our website does not store or capture personal information, but merely logs a number called your IP address which is automatically recognised by the system. Further information on the matter can be found on our website privacy policy.

Cookies

We sometimes place small data files on your computer. These are known as cookies and most websites do this. A cookie is a string of information that is sent by a web site and stored on your hard drive or temporarily in your computer’s memory. The information collected is used for the administration of the server and to improve the service provided by the web site. Cookies provide an audit trail of your browsing history, you can reject the use of cookies but you may be asked for information again, e.g. to participate in a survey.

Further information and how to block cookies is located on our website cookie policy.

To learn more about cookies and how to manage them visit AboutCookies.org.

How we protect your information

The information you provide will be protected by adequate organisational and technical measures, to ensure it can’t be seen by, accessed or disclosed to anyone who shouldn’t.

We have an Information Governance Framework that includes a Data Protection and Privacy Policy and a set of Information Security policies. These define our commitments and responsibilities to your privacy and cover a range of information and technology security areas. We provide training to staff who handle personal information and treat it as a disciplinary matter if they misuse or do not look after your personal information properly.

Your rights

The UK General Data Protection Regulation requires Naylor Nutrition to ensure that any information we hold about you is correct. There may be situations where you find the information we hold is no longer accurate and you have the right to have this corrected. You can also request how you want your data to be stored, processed, deleted and the right to object if you are being profiled.

If you have any questions or concerns don’t hesitate to contact our Technical Manager or Farm Secretary.

EQUAL OPPORTUNITIES STATEMENT

Naylor Nutrition Group Limited is a food manufacturing and processing company registered in England and Wales with reg. number 13210799 located in Spalding, England.

At Naylor Nutrition we are committed to maintaining a diverse workforce and an inclusive work environment. We do not accept discrimination in the hiring process, employment-related decisions, or in business interactions on the basis of:

• race,
• colour,
• ancestry,
• age,
• sex,
• sexual orientation,
• religion, disability,
• ethnicity,
• national origin,
• marital status,
• pregnancy,
• suffer from any medical/health conditions, or
• any other legally protected characteristics under the Equality Act 2010 (the Act).

We are a Disability Confident employer. This means that we value and wish to include disabled persons in our workforce so that we can benefit from their abilities and talents. The Disability Confident scheme is owned by UK Government and replaces the previous Two Ticks scheme.

Equality, diversity and inclusion runs through much of our work around the world, whether in the [Insert business specifics, such as procurements, supply chain, education, cultural exchange, etc]. Our goal is to develop inclusive work programmes and projects that bring together people with different experiences and backgrounds. Through this statement we aim to make everyone’s experiences richer, and ultimately lead to more inclusive societies.

Everything posted in this statement is supported by our Equal Opportunities Policy.

If you have any questions or concerns don’t hesitate to contact our Technical Manager or Farm Secretary.

GRIEVANCE AND COMPLAINTS STATEMENT

Naylor Nutrition Group Limited is a food manufacturing and processing company registered in England and Wales with reg. number 13210799 located in Spalding, England.

If you have any questions or doubts about our policies, want to file a complaint, or get informed about your rights, please don’t hesitate to forward your questions, concerns or complaints (your grievances) to our Technical Manager or Farm Secretary.

We regret that, except in the most exceptional circumstances, we do not accept anonymous complaints although, where evidence is offered, we will always investigate.

The results of our investigations remain confidential. Where a complaint of a criminal nature has been made and is found to have substance, Naylor Nutrition will always notify the appropriate authority.

Our Technical Manager/Farm Secretary may be reached at:

Technical Manager/Farm Secretary

Contact number(s) 07737 700700 or 01406 370439

E-mail michelle@naylornutrition.com or accounts@naylornutrition.com

Or contact our Technical Manager/Farm Secretary by writing to:

Technical Manager/Farm Secretary

Naylor Nutrition

1 -4 London Road

Spalding

PE11 2TA

Please don’t hesitate to check out our companies policy statements on our website.

CODE OF CONDUCT

A message from the board:

“Naylor Nutrition puts justice and sustainability at the heart of what we do.  We strive to be as ethical, sustainable, and inclusive as we can be. Naylor Nutrition declares it shall abide by all the rules and procedures it demands from its suppliers. However, we also abide by our own set of good employment and business practices.

Naylor Nutrition expects all its suppliers to act in accordance with our code of conduct principles, and at a minimum we require that all of suppliers comply with applicable laws and regulations within the geographies where they operate and be open and cooperative with the regulators enforcing such laws.”

 Simon Naylor, CEO & the Board of Directors at Naylor Nutrition

WASTE MANAGEMENT STATEMENT

Naylor Nutrition Group Limited is a food manufacturing and processing company registered in England and Wales with reg. number 13210799 located in Spalding, England.

We at Naylor Nutrition are actively committed to using resources in a net-beneficial way and implementing a circular economy strategy throughout our activities. Our main goal is to cut down on the amount of raw materials that the company uses overall. In line with this, our goal is to maintain maximum use of products and materials throughout their lifecycles. Additionally, we advocate for recycling and the advantages of using used materials. However, if disposal is the only choice, we’ll try to do so in a fair manner that respects the environment. In order to accomplish this aim we:

• When possible avoid, then minimise, waste streams of high volume and high cost.
• Adopt solutions that minimise our plastic impacts and reduce the amount of plastic we use, especially single-use items.
• Develop Site Waste Management Plans (SWMP) for each site in order to accommodate effective waste management and minimise the risk of pollution.
• Audit potential Waste Management Suppliers pre appointment to ensure they are of an acceptable standard.
• Give written guidance and information to staff to facilitate their participation in the recycling of their waste.
• Encourage suppliers to design packaging materials in accordance with a circular economy perspective.
• Encourage the purchase of products with recycled content; also select products and materials with recycling potential.
• Minimise waste by encouraging the exchange, and reuse of equipment and materials amongst departments.
• Have an appointed employee taking logs of how the waste is managed and disposed of.

Naylor Nutrition is aware of how important it is to manage waste materials properly in order to avoid pollution and guarantee that environmental regulations are being followed. To properly uphold its Duty of Care obligations, Naylor Nutrition makes sure to stay updated on changes to the legal frameworks in relation to Waste management. Naylor Nutrition regularly communicates with the regulator to make sure the best practices are followed, and legal obligations are met. We promote cooperation and coordination among our employees, subcontractors, and clients in order to achieve our shared objective of decreasing waste at its source and, whenever possible, reusing and recycling our waste. We will acknowledge, respond appropriately, and take into account of the views of the public and any other interested parties with respect to our operations. In addition, this policy statement will be communicated to all persons working for and on behalf of Naylor Nutrition.

If you have any questions or concerns don’t hesitate to contact our Technical Manager or Farm Secretary.